Frequently Asked Questions
Find answers to common questions about our treatments, booking process, and policies.
Your first consultation is an opportunity to discuss your concerns and goals in a relaxed, private setting. We'll review your medical history, examine the areas you'd like to treat, and recommend the most suitable treatments. This is also your chance to ask any questions you may have. Consultations are completely free and without obligation.
During your consultation, we'll assess your individual needs and recommend treatments based on your specific concerns, skin type, and desired results. We take a holistic approach, considering your facial structure, skin quality, and aesthetic goals to create a personalised treatment plan.
Yes, you must be at least 18 years old to receive any aesthetic treatments. For certain treatments, we may require you to be 21 or over. Valid photo ID may be requested at your appointment.
Anti-wrinkle injections (commonly known as Botox) work by temporarily relaxing the muscles that cause wrinkles, preventing lines from forming or deepening. Dermal fillers add volume and structure, filling in wrinkles, enhancing features like lips and cheeks, and restoring lost volume. Many clients benefit from a combination of both treatments.
Results vary depending on the treatment. Anti-wrinkle injections typically last 3-4 months, while dermal fillers can last 6-18 months depending on the product used and area treated. Skin boosters and Profhilo results develop over 2-4 weeks and can last up to 6 months. We'll discuss expected longevity during your consultation.
Most treatments involve minimal discomfort. We use very fine needles and can apply topical numbing cream for sensitive areas like lips. Many dermal fillers also contain lidocaine, a local anaesthetic, for added comfort. Most clients describe the sensation as a slight pinch or pressure.
Downtime varies by treatment. Anti-wrinkle injections have virtually no downtime - you can return to normal activities immediately. Dermal fillers may cause mild swelling or bruising that typically resolves within a few days. More intensive treatments like microneedling may require 1-3 days of recovery. We'll provide detailed aftercare instructions.
Yes, we only use premium, CE-marked products from reputable pharmaceutical companies. All products are sourced directly from authorised suppliers and stored according to manufacturer guidelines. Your safety is our top priority, and we never compromise on product quality.
Our practitioner holds multiple qualifications including Level 7 Diploma in Aesthetic Medicine, advanced dermal filler training, and anti-wrinkle injection certification. We are fully insured and committed to ongoing professional development to stay current with the latest techniques and safety protocols.
As with any medical procedure, there are potential side effects. Common side effects include mild redness, swelling, or bruising at injection sites, which typically resolve within a few days. Serious complications are rare when treatments are performed by qualified practitioners using proper technique. We'll discuss all potential risks during your consultation.
You can book online through our website, or contact us directly via email or social media. We'll confirm your appointment and send you any necessary pre-treatment information. A deposit may be required to secure your booking.
We require at least 48 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may result in loss of deposit or a cancellation fee. We understand that emergencies happen, and we always try to be flexible when possible.
We accept various payment methods including cash, card, and bank transfer. For larger treatment plans, we may be able to discuss payment options. Please ask about this during your consultation.
Anti-wrinkle injections are prescription-only medicines in the UK. The prescription fee (£25) covers the cost of the prescriber reviewing your suitability for treatment and issuing the prescription. This is a legal requirement and ensures your safety.
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