Privacy Policy
How we collect, use, and protect your personal information.
Last updated: January 2024
1. Information We Collect
We collect information you provide directly to us, including:
- • Name, email address, phone number, and date of birth
- • Medical history and health information relevant to treatments
- • Payment information for processing transactions
- • Photographs for treatment records and with your consent, for marketing
- • Communication preferences and correspondence with us
2. How We Use Your Information
We use the information we collect to:
- • Provide, maintain, and improve our services
- • Process appointments and payments
- • Ensure your safety by reviewing medical history
- • Send appointment reminders and aftercare instructions
- • Respond to your enquiries and provide customer support
- • Comply with legal obligations and professional regulations
3. Information Sharing
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share information with:
- • Service providers who assist in our operations (e.g., booking systems)
- • Medical professionals when referral is necessary
- • Legal authorities when required by law
- • Insurance providers for claims processing
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Medical records are stored securely and access is restricted to authorised personnel only.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Medical records are retained for a minimum of 8 years from the date of last treatment, or longer if required by law or professional guidelines.
6. Your Rights
Under UK data protection law, you have the right to:
- • Access your personal information
- • Correct inaccurate or incomplete information
- • Request deletion of your information (subject to legal requirements)
- • Object to processing of your information
- • Request restriction of processing
- • Data portability
- • Withdraw consent at any time
7. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can control cookie settings through your browser preferences.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@advancedaesthetics.co.uk
Location: Newcastle upon Tyne, UK
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this policy.